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Support and custom work

For any CanvasGlobe support or licensing question, email [email protected].

Community support​

Use GitHub issues for reproducible bugs and public feature requests. Include a minimal example, package version, browser, and expected versus observed result.

Never put customer data, precise user locations, license keys, or vulnerability details in a public issue. Report security concerns through GitHub's private Security Advisory flow.

Commercial support​

Solo and Team plans include standard support for 12 months. Business receives priority support. Support covers documented CanvasGlobe APIs and confirmed library defects; it does not include guaranteed response times or debugging an unrelated application unless an order says otherwise.

Custom work​

Paid implementation can be scoped separately for:

  • custom visual treatments and branded scenes;
  • framework or design-system integration;
  • large-data performance work;
  • custom projections or geographic data;
  • accessibility review;
  • export/video workflows; and
  • OEM or builder integration.

Email [email protected] to discuss commercial support, custom work, or OEM licensing. Do not post confidential procurement details publicly.