Privacy notice
Effective date: October 24, 2026
This notice explains how personal information is handled for the CanvasGlobe website, commercial licensing, and support. CanvasGlobe is operated by Harsh Jhunjhunuwala, an individual trading as Swiftools. Swiftools is an operating brand and is not a separate legal entity.
Questions and privacy requests may be sent to [email protected].
Information covered by this notice
Information may be received when you:
- send a support, sales, licensing, or privacy request by email or WhatsApp;
- purchase a commercial license through our checkout provider; or
- visit the website, where Cloudflare and Google may process ordinary technical logs and analytics measurements needed for delivery, reliability, performance, abuse prevention, security, and understanding website usage.
Depending on the interaction, this information may include your name, email address, message, organization, order and invoice identifiers, billing country or postal code, purchased plan, entitlement details, license key, and support history. Do not send payment-card data, passwords, unnecessary secrets, or regulated personal data by email.
How information is used
Information is used only as reasonably needed to:
- respond to requests and provide support;
- fulfill and administer purchases and commercial entitlements;
- maintain order, accounting, and support records;
- prevent fraud, misuse, and security incidents;
- operate and improve the website and documentation; and
- comply with legal obligations and resolve disputes.
CanvasGlobe does not sell personal information. The website uses Google Analytics 4 and Microsoft Clarity to understand page views, navigation, referrals, session statistics, approximate location, browser and device information, page performance, clicks, scrolling, and how visitors move through the website. Clarity can provide heatmaps and masked session replays. Sensitive content is masked, and CanvasGlobe does not send license keys, payment-card data, email messages, or customer application activity to either analytics service.
Cloudflare may process ordinary network and technical logs needed to deliver, secure, and measure the website. CanvasGlobe uses these measurements to operate and improve the website, not for cross-site behavioral profiling. The CanvasGlobe npm library contains no visitor telemetry and makes no runtime license requests from customer websites.
License keys
The CanvasGlobe package checks the purchased key locally in the browser. The package does not send the key, globe interactions, or customer website activity to Swiftools or a license server.
The website may store essential preferences, such as your color theme, in your browser. Where applicable, information is processed to perform a contract or respond to a request, comply with law, pursue legitimate interests such as security and support, or act on consent that you may withdraw.
Checkout and service providers
The help widget lets you choose WhatsApp or email. It fills in your chosen topic, the product name, and the current page address without its query string or fragment. You can review the message before sending it. Choosing WhatsApp opens WhatsApp, which processes your interaction under its own terms and privacy policy. The widget does not load an embedded WhatsApp chat or automatically send your message. Website analytics record predefined support topics and channel clicks, not the contents of your message.
The merchant of record identified at checkout handles checkout, payment, taxes, receipts, invoices, refunds, and disputes under the terms shown during checkout. The provider may share the buyer and order information needed to fulfill a purchase and support the customer.
The website is hosted through Cloudflare Pages. Cloudflare may process network and technical log information to deliver and secure the site under its own terms and privacy documentation.
Google provides Google Analytics 4 and may process website usage information as described in its privacy and data-safeguards documentation.
Microsoft provides Clarity and may process website interaction and device information to provide analytics, heatmaps, and masked session replay as described in its Clarity data-collection documentation.
Information may also be disclosed to professional advisers, authorities, or other parties when reasonably necessary to comply with law, protect legal rights, address security or fraud, or complete a transfer of the CanvasGlobe business. Service providers receive only the information reasonably needed for their role.
Retention and security
Information is kept only as long as reasonably needed for fulfillment, perpetual-license evidence, support, security, accounting, dispute handling, and legal obligations. The exact period depends on the type of record and applicable requirements.
Reasonable administrative and technical safeguards are used, but no email, website, or storage system can be guaranteed completely secure.
Your choices and rights
Depending on where you live, you may be entitled to ask for access, correction, deletion, restriction, objection, or a portable copy of personal information. You may also withdraw consent where consent is the basis for processing. These rights may be limited by identity verification, legal recordkeeping duties, disputes, security needs, or other applicable law.
Send requests to [email protected]. Requests about checkout, payment, invoices, or the checkout provider's records should also be directed to that provider using the contact details provided with the order.
International processing and children
Service providers may process information in countries other than your own. CanvasGlobe products and checkout are intended for adults and business users, not children. Personal information from children is not knowingly collected.
Changes
This notice may be updated when practices or legal requirements change. The effective date above will be changed when a revised version is published.